Frequently Asked Questions
Benefits of Attending New Student Orientation, and Parent and Family Orientation
New Student Orientation (NSO) provides students with a strong foundation for success at SDSU. NSO is for all new first-year and transfer students. All new undergraduate students are expected to attend orientation. In addition to registering and/or finalizing their fall or spring course schedule, new students receive introductory information and instruction on the university’s resources, advising, student life, policies and procedures and more! Attendees also participate in activities aimed at facilitating a sense of community, belonging, equity and inclusion.
- Register for classes and/or finalize your course schedule.
- Learn about your general education (GE), major and graduation requirements.
- Engage in essential academic planning.
- Learn to use SDSU’s registration system and other my.SDSU services.
- Meet with staff, advisors, and trained SDSU student Ambassadors.
- Learn what it means to be a responsible member of the SDSU community.
- Embrace SDSU’s values and commitment to diversity, equity and inclusion.
- Start making SDSU your new home by meeting other new students and making friends.
Parents and family supporters contribute to student success. Parent and Family Orientation (PFO) runs concurrently with New Student Orientation and helps establish the partnership with parents and family supporters through sessions and panels that focus on student success resources and tools, college and major requirements, university policies and financial aid. By attending PFO, parent and family supporters learn more about their role as coaches in their student’s transition and success at SDSU.
- Become a member of the Aztec Parents Association, a seamless process to begin getting information from SDSU.
- Receive the pre-orientation modules full of valuable information to help you support your student at SDSU.
- Learn how to contribute to the personal development and academic success of your student.
- Be introduced to programs, resources and student support services
- Learn about your student’s academic program and campus policies and procedures.
- Connect with faculty, staff, and student leaders who will impact your student’s experience.
Fees
View First Year Experience Fee and the Acknowledgement of Terms and Conditions.
The items listed below are covered by the Parent & Family Programs Fee and are available to all parents and family supporters.
- Pre-Orientation
- Access to the online pre-orientation Modules
- Parent and Family Orientation
- Post-Orientation
- New Student and Family Convocation
- News for Aztec Parents Magazine
- Invitation to register for Family Weekend
- Parent and Family e-Newsletter (monthly)
- SDSU Parent & Family Facebook Group (official)
- Parent Liaison
- Aztec Parents Association Membership
- Parent involvement plays a key role in the success of students. The Aztec Parents Association (APA) is an organization dedicated to keeping parents and family supporters involved in their student’s education. Membership makes it easy to stay involved with what’s going on at the university and provides direct invitations to all parent and family supporter events. Members have access to a knowledgeable, personal contact in the Office of New Student and Parent Programs.
- Membership in the Aztec Parents Association is valid as long as the student is attending SDSU.
The First Year Experience (FYE) fee is non-refundable/non-cancellable, and cannot be waived. There are no refunds/bill cancellations for any reason, including but not limited to no shows or students whose admission has been rescinded by the University, as stated on the website and the reservation system. The no-refund/no cancellation policy applies to the FYE fee and parent/guest fees for orientation. When registering for orientation you are agreeing to the fees and even if you or a parent or family member needs to cancel or is not able to attend, you are held responsible for the fee. This fee is similar to the $400 non-refundable Intent to Enroll fee, but is a separate fee that is also non-refundable.
New Student Orientation Reservations
First, review ALL NSO information on our website. Then, register for NSO at the bottom of your class page, whether you’re a first-year or transfer student. Orientation registration is not on my.SDSU. Do not make travel arrangements until after you have reserved and confirmed a date for NSO.
Please visit the Student SDSUid Account Activation page for instructions. You will need to know your SDSUid (SDSU student Gmail) and password at orientation to log in and register for classes.
Please review the GET App FAQs. If you cannot find an answer to your question, direct any questions regarding the GET application to [email protected] using your SDSU Gmail address.
As long as there is space available on your orientation date, we should be able to add guests to your reservation. Please note that guests will attend the parent and family orientation which runs concurrently with New Student Orientation. You will need to call the Office of New Student and Parent Programs at 619-594-1509 or email [email protected] to check availability and update your reservation.
You can request special assistance and/or accommodations through our office when registering for orientation by filling out the “special assistance” comment box. If you require a sign language interpreter please let us know well in advance so we can schedule interpreters for you. We do everything we can to take care of special assistance requests; not all requests can be accommodated. Please contact the Office of New Student and Parent Programs at 619-594-1509 or email [email protected] if you would like more information or if you need to add an accommodation to your reservation after it has been completed.
Please note, requests for student accommodations through the orientation reservation system do not register the student with SDSU's Student Disability Services (SDS). To register with SDS, please visit the SDS website. The student must register with SDS after completing their orientation registration, or concurrently, as the accommodations that they are able to receive are through the SDS office.
Registering for Classes
In order to register for courses on your NSO date, you must complete the pre-orientation modules the day before your NSO date at 7:59 p.m. PT., submit your final transcripts, and attend the entire in-person NSO program.
Classes are made available to incoming students based on what they need. Classes required for first-year and transfer students are closely monitored and new class sections are added weekly.
Your enrollment appointment will change when you attend the full day in-person NSO program.
Parent and Family Supporters
We do not recommend bringing children under 15 to New Student Orientation. The program is structured with information sessions throughout the day. Animals are not allowed in classrooms unless they are certified service animals. Here is more information regarding SDSU's animal policy.
Parents should sign up for the Aztec Parents Association (APA) online to stay connected and informed. For more information about APA, please go to our Aztec Parents Association website.
Aztec Nights events are for SDSU students only.
Preparing for Your Orientation Date
New students are expected to bring an electronic device such as a tablet, iPad or laptop (not including smart phones) with them on their NSO day.
- Bring valid picture identification, like a United States Driver’s License/Real ID, United States ID card, Passport or Military ID.
- Wear casual clothing like a light jacket, hat/sunglasses and comfortable shoes for walking around campus.
- Bring an electronic device like an iPad, tablet, or laptop. Mobile devices are not recommended as they do not support the full experience.
- Optional: Bring snacks, a reusable water bottle, sunscreen and money for shopping at the SDSU Bookstore. Lunch is provided for confirmed students and paid guest(s).
Please visit the Testing Services Office website or call 619-594-5216 for answers to all of your testing questions.
We encourage use of the MTS trolley or bus to reach SDSU. SDSU is conveniently located on the MTS Green Line trolley and many MTS stations offer free parking. Google Maps and the Transit App provide directions to SDSU Station via transit. The Green Line Guide is designed to help you navigate public transportation to and from SDSU with ease. Carpooling is strongly encouraged for those that drive as campus parking is limited.
If you choose to drive, a paid valid parking permit is required on campus at all times. A validated 1-day (6 a.m.-8 p.m.) parking permit for P3 will be available for purchase through the “Know before you go” email. The digital permit will be valid during the NSO date only and cannot be switched.
A valid parking permit is required on campus at all times. Regulations are enforced at all times. Do not park outside P3 or in any reserved, faculty-staff, or other specially marked space. Failure to obtain a valid parking permit may result in a citation.
To pay for additional parking, visitors are encouraged to use the PayByPhone app or a pay station. For more information about parking and transportation options, visit the Parking and Transportation website.
If you registered your vehicle for a validated parking permit on an NSO date that was then changed, you must contact [email protected] and provide the license plate number or confirmation number. Failure to obtain a valid parking permit may result in a citation.
Out-of-state Students, Parents, and Family Supporters
Luggage can be held at the information booth in the Conrad Prebys Aztec Student Union (first floor, near the bridge). Please ask any of our staff or student Ambassadors for directions to the booth when you arrive on the morning of your orientation.
EOP Students, Parents and Families
No, EOP First Contact is a different program than New Student Orientation. Students in EOP would go to both EOP First Contact and New Student Orientation on Saturday, July 13.
- For first-year students, your orientation date is Saturday, July 13. This date includes the Spanish speaking Parent Program.
- For transfer students in EOP Transfer Bridge, your orientation date is Friday, August 2.
- EOP students not in EOP Transfer Bridge may choose any orientation date available when you register.
International Students, Parents, and Family Supporters
Yes, you are expected to attend New Student Orientation.
