Frequently Asked Questions
General Questions
Not at all! We welcome all newly admitted fall 2024 first-year, transfer and graduate students and their families.
The event will be livestreamed on SDSU’s homepage for those who are not able to attend in person.
The livestream recording will be available after the event if you would like to watch the recording. Please check back for a link on the NSPP website.
No, this event is not mandatory.
RSVP
We kindly request that students claim tickets for themselves and their parent/family supporters to help us plan a successful ceremony. To claim tickets, students should access their SDSU Gmail and read the Invitation email.
NSFC is free.
Please contact the Office of New Student and Parent Programs via phone, 619-594-1509 or email us at [email protected]
Seating is assigned to specific sections based on the student’s college. In those sections, seating is general admission, so your family may sit anywhere in that assigned section. SDSU Ambassadors, faculty and staff will be there to greet you and help you find a seat.
Please contact the Office of New Student and Parent Programs via phone, 619-594-1509 or email us at [email protected]
Parking and Travel
Complimentary parking will be available in Parking Structures P3, P4, P6, P7 and P12.
We offer special discounts on hotel accommodations through our hotel partner, Bartell Hotels.
Event Details
Gates to Viejas Arena will be open 75 minutes before the start of the ceremony. We encourage students and families to arrive early as there will be thousands of families joining us, and will need to have mobile tickets ready and adhere to safety protocols.
The ceremony will be around 60 minutes, however we request that families arrive 30 minutes earlier than the start time to be seated before the ceremony begins. At the end of the ceremony, students and guests will be dismissed in an orderly fashion.
New Student and Family Convocation is the official welcome for all new SDSU students and families. President Adela de la Torre, SDSU leaders, and parents give a special welcome to the newest members of the SDSU community. Students are presented to the dean of their college, and receive a pin signifying their new connection to SDSU. Parents and families will also be welcomed and will participate in a parent pinning ceremony.
Dress is casual. Attendees are encouraged to wear SDSU apparel. One sealed water bottle per person is permitted. Adhere to Viejas Arena’s Clear Bag Policy.
Please refer to the “Prohibited Items” list under Viejas Arena’s A-Z Guide. Prohibited items include backpacks and luggage, reusable water bottles, pets (with the exception of service animals) and more. Please plan accordingly.
Students and their family members will be seated by college in specific sections as noted by arena staff. Seating within those sections is general admission. The row and seat number on your mobile ticket does not indicate an actual reserved seat. The numbering is for inventory purposes.
Limited food and beverages will be available for purchase via the Viejas Arena Concessions.
Accommodations
Guests needing to request disability-related accommodations should contact Student Disability Services by August 9, 2024. You may also review accommodations offered by Viejas Arena.
Yes! ASL Interpreters will be available at designated seat sections near the stage of Viejas Arena.
No, pets will not be permitted to enter Viejas Arena. The only exception is a service animal.
